Industry-Hotel

Tired of Juggling Bookings, Inventory, Billing, and Staff Coordination? Let’s Simplify That.

MCIApps ensures every function of your hospitality business is in Sync

Hotels, resorts, and clubs operate in fast-paced environments where guest experience, service delivery, inventory, finance, and staffing must come together seamlessly. MCIApps ERP brings all your critical functions onto one platform — giving you the tools to enhance operational efficiency and maximize revenue.

Whether you're managing a single property or a chain, our ERP ensures you stay guest-focused while we handle the backend complexity.

Front desk management
Reservation tracking
Housekeeping workflows
Multi-property operations
Guest billing integration
Inventory and stores

Everything You Need to Run an Efficient, Guest-Centric Operation

Every Module You Need to Keep Guests Happy and Operations Lean

Customer Relationship Management

Sales

Purchase / Procurement

Reservations Management

Rooms Inventory Management

Materials Management

Restaurant Management

Event Management

Facility Management

Spa Management

Activity Management

Housekeeping Services

Concierge Services

Travel Desk

Feedback Management

Loyalty and Rewards

Asset Maintenance and Service

Human Resource Management

Finance and Accounts

Customized Mobile App

Member Profile Management

Integrations: Online Travel Agents

Integrations: Online Reservation System

Deliver Great Experiences Without Losing Control Over Costs and Operations

Minimize Operational Waste While Maximizing Occupancy and Service Quality.

MCIApps ERP helps hospitality brands stay agile, reduce operational overheads, and improve guest engagement. From check-in to check-out, from kitchen to accounts — our solution streamlines every moving part of your business.

Improved Service Efficiency

With centralized guest records, real-time room availability, and automated housekeeping workflows, staff spend less time coordinating and more time serving.

Accurate Guest Billing

Charges from F&B, room upgrades, spa, and services are auto-integrated into the guest folio. Reduce billing errors and improve payment processing.

Optimized Inventory Use

Integrated stores and kitchen inventory helps reduce wastage, track consumption, and manage vendor deliveries more efficiently.

Better Staff Productivity

Automate shift planning, time tracking, payroll processing, and appraisals. Free your HR and managers from repetitive admin tasks.

Increased Guest Loyalty

Run personalized offers, rewards, and membership benefits using CRM and loyalty modules — improving guest retention and repeat visits.

Real-time Financial Control

Track daily collections, manage vendor payments, reconcile accounts, and generate statutory reports — all from a unified finance dashboard.

Faster Check-ins and Check-outs

Speed up guest arrivals and departures with integrated ID capture, pre-arrival data entry, digital payments, and automated invoicing for a seamless experience.

Smarter Decision-making

Role-based dashboards provide department heads and owners with real-time KPIs across occupancy, revenue, cost, and staff utilization — enabling better operational and strategic decisions.